Exporting or Saving as a PDF Function not working

Which QB Desktop year version?

Are you running it on Win 11?

2023 and running Windows 11

Windows 11 and running Quickbooks Desktop 2023

Thanks for getting in touch with the Community, Marie68. I appreciate your detailed information.

If you're unable to save a PDF from QuickBooks, and are encountering a "Error: QuickBooks can't complete the current action due to a missing component: Missing pdf file component." message, it can be fixed with the QuickBooks Print & Repair Tool.

Here's how:
 

1. Close QuickBooks and download a copy of the utility's most recent version, then run it.
2. Follow along with your on-screen steps to finish installing it and agree with our terms and conditions.
3. Once it's installed, double-click its icon to open the tool hub. If you can't find your app, perform a search in Windows for "QuickBooks Tool Hub" and select the program.
4. When it's open, click Program Problems, then QuickBooks PDF & Print Repair Tool. This process can take about a moment to run.
5. Try saving a PDF from QuickBooks again.

If you continue receiving the message and are unable to save PDFs, you'll want to try restarting your computer and resetting the temporary folder permissions.

Please don't hesitate to send a reply if there's any questions. Have an awesome Monday!

I have the same problem with Quickbooks Desktop and Windows 11.

Ran the QB Tool hub repair pdf tool.

Restarted

Checked the temp permissions.

Same problem continues.

I understand you've been facing challenges with the PDF saving function in QuickBooks Desktop (QBDT), Dave. It sounds like you've already put in a lot of effort to resolve the issue. I'm here to share insights about this.

We can create a new template for your form. From there, we can modify the template of the transactions. Once done, you can proceed to create your PDF. 

Here's how:

1. Go to the Lists menu.
2. Choose Templates.
3. On the page, click the drop-down button beside Templates.
4. Select New, then choose the Template Type.
    
5. Hit OK.
6. Then to check the available details, click Additional Customization.
7. Once done, hit OK to save the template.

However, if the issue persists, I recommend reaching out to your IT professional or Microsoft for help.

I've added these articles for more troubleshooting steps when you can’t print, email, or save as a PDF from QuickBooks Desktop.

• Troubleshoot PDF and Print problems with QuickBooks Desktop
• Fix printing issues in QuickBooks Desktop

Let me know if you still need further assistance with exporting or saving it as a PDF from QBDT, Dave. I'll be around if you need help. Have a wonderful day!

I am having the same issue on Windows 11 as Dave. I have tried all of the steps in the documentation (Tool Hub, changing temp permissions, new templates, starting and stopping the print spool and making sure it is set to automatic) None of them work. Is QuickBooks desktop supportored on Windows 11? The one thing I did notice is I can't choose to print a notepad to " XPS Document Writer,", as this doesn't exist on Windows 11. I can print a notepad to "Microsoft Print to PDF" though. Is there a way to tell QuickBooks to use the Microsoft Print to PDF instead? I also noticed that the tool hub log is looking for files on a Windows 10 machine. Does the tool hub work on windows 11?

Thank you for sharing the steps you've already tried to resolve the error, LauraInWaterloo. Providing the details of what you've attempted so far helps us understand the issue and efficiently assist you further.

I'd like to start by asking which version of QuickBooks you are currently using. Several QuickBooks Desktop versions and the QuickBooks Tool Hub are compatible with Windows 11. 

To provide more specifics, let me share these articles with you:

• System Requirements For QuickBooks Desktop 2022
• System Requirements For QuickBooks Desktop 2023
• System Requirements For QuickBooks Desktop 2024

You can also follow these steps to make sure you can select XPS Document Writer when printing PDF documents:

1. Press Windows + R on your keyboard.
2. Enter optionalfeatures and select OK.
3. Find Microsoft XPS Document Writer and make sure it's selected.
4. Select OK.

Once done, test the XPS Document Writer and print it outside QuickBooks by following these steps: 

1. Open Notepad.
2. Type Test. Select File and then Print.
3. Select the XPS Document Writer, and then Print.
4. Type a filename and save it to your desktop.
5. Go to your desktop and view the XPS document you printed from notepad.

Just in case you're unable to print to your XPS printer (or physical printer) from outside of the QuickBooks application, you'll need to contact your IT professional or Microsoft for help. This indicates a system-level printing issue.

To provide additional resources related to working with PDF documents within QuickBooks, allow me to share these articles as well:

• Stuck On "Installing ABS PDF driver..." While Installing QuickBooks Desktop
• Save QuickBooks Desktop PDF In Legal Size, Landscape, Or Portrait Orientation

Feel free to reply if you have any other follow-up questions related specifically to printing PDF documents within the QuickBooks. The Community is here to provide ongoing assistance and ensure you can fully utilize QuickBooks' PDF capabilities, LauraInWaterloo.

Thank you soooo much! That is so awesome! Doing these four steps solved my problem. I can now email invoices and save invoices as PDFs! (I was using Desktop Pro 2024 by the way).

1. Press Windows + R on your keyboard.
2. Enter optionalfeatures and select OK.
3. Find Microsoft XPS Document Writer and make sure it's selected.
4. Select OK.

Hi there, LauraInWaterloo.

Thanks for sharing your experience. We're happy to hear that our colleague resolved your issue with sending and saving invoices. Your experience is our topmost priority. 

We'll continually strive to improve our product to make your experience with QuickBooks even better. 

Feel free to post a new one if you still have other concerns. Have a great day!

That fixed my problem.

That's the fix!!!  No more pulling hair!!!