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Exporting Quickbooks Desktop

Hello, I'm trying to export a company file in Quickbooks Desktop Pro 2016. Quickbooks has been updated and the file is within the proper size. When I go to Export Company File to Quickbooks Online, I click Start your export, and sign in to the online company. From there, it changes to a window that has an icon and nothing else. It doesn't ask if I want to track inventory or have anything else. I have left it on that screen twice for a couple hours and it just seems stuck, any help?
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Re: Exporting Quickbooks Desktop

hi @rachael4 ,

I am not sure you may migrate your file on QuickBooks 2016 or older any longer. You have to upgrade it first to QuickBooks 2019 and use the migration feature on it. You may use the trial license of QuickBooks 2019 for this purpose

https://quickbooks.intuit.com/learn-support/en-us/new-subscriptions/download-a-trial-of-quickbooks-d...

 

Hope it helps.