Fix unapplied payments

Hi there, EDC.

Good to see you here in QuickBooks Community. Allow me to help and guide you on how to correct the vendor's payment.

Let me guide you on how to fix unapplied vendor payments, here's how:

1. At the top menu bar, Click Accountant.
2. Go to Client data Review.
3. Select Fix Unapplied Vendor Payments and Credits.
4. Go to the Vendor's tab, and select the appropriate Accounts Payable account. 
5. Choose the appropriate vendor. 
6. On the payment/credits column, choose the appropriate check. 
7. On the bills column, select the appropriate bills. 
8. Select Apply. If you select the incorrect transactions, you can choose Un-apply to undo the link.
9. Select Save.

For additional reference, you can check this article and scroll-down to Solution 4: Bill shows as unpaid after writing a check.

If you need further assistance with the steps, I recommend calling our QuickBooks Desktop Support Team. They have additional tools to pull up your account and do a remote session. 

Here's how to contact us: 

1. Click this link: https://slack-redir.net/link?url=https%3A%2F%2Fhelp.quickbooks.intuit.com%2Fen_US%2Fcontact.
2. Select US version of QuickBooks Desktop, and click Contact Us.
3. Type Customer Care on the search bar.
4. Click Get the Phone number below. 

That should do it! Please know that I'm just a post away if you have any other concerns about Vendor Payments. Wishing you and your business continued success. 

Now that you Saved it, it won't show in the Fix screen, to Unapply.

Open the Bill; use Ctl H = History, and from here, click on the payment you want to change, then use the Go To button.

Here is the Bill Payment and in the bottom part, remove the checkmark = unlink them.

Is there a way to produce a report of the unapplied vendor payments and customer payments?

Hey there, Valeried456.

You can run the Transaction List by Vendor or Transaction List by Customer to view the payments are were not applied. Make sure to include the Paid column from the Customize Report window.

Here's how:

1. Go to Reports > Customers & Receivables or Vendors & Payables > Transaction List by Vendor or Transaction List by Customer.
2. Select the Date and click the Customize Report button locate in the upper left.
3. In the Display section, type Paid from the Columns field.
4. Put a check mark beside Paid and hit the OK button.

I'm also adding this article for reference: Understand reports in QuickBooks Desktop.

If you're looking for a different report, please let me know and I'll get back to you the soonest. Take care.