I feel you, Philly. I want to assure you that we take incidents like this extremely seriously. I'd like to take this opportunity to help you sort this out in no time.
I can see that you've already used our Intuit Charge Lookup tool and didn't find any charges. In this case, I recommend contacting our support team to verify if this is a fraudulent activity from an unauthorized person.
Since you don't have a QuickBooks account, you can visit this link to review our contact details. Our phone number is at the bottom of the page. They can provide additional assistance. They are open Monday to Friday from 6 AM to 6 PM Pacific Time and on Saturdays from 6 AM to 3 PM PT.
I also highly recommend contacting your bank to help secure your account and take the necessary actions to prevent unauthorized charges. They can provide accurate details and solutions if you need to change your bank account information.
If you receive emails regarding the charges and any suspicious emails from Intuit, you can report them to the Intuit Online Security Center.
I'm sharing this article to recognize official Intuit correspondence and websites: Identify suspicious activity, phishing scams, and potential fraud.
I assure you that we are fully committed to resolving this issue. I will remain your dedicated point of contact here in the Community until this is sorted out. Your financial security is of utmost importance to me and our entire team.
