"Give feedback" tool in QuickBooks Online Advanced

It's almost like the Give Feedback button is useless.

Have you ever seen evidence that any your feedback is being used for future updates? I haven't. 

I understand how challenging it can be to manually take and upload screenshots when a built-in tool is supposed to streamline the process, MK. Let's ensure you get the help you need to resolve this issue.

I would recommend contacting our Live support team. They have the necessary tools to dig deeper into this and can provide insight into why the feedback tool feature isn't functioning properly on your end.

Here's how to connect them:

1. Head over to the Help section and select Search.
2. Click on Contact Us.
3. Enter a keyword related to your concern and press Continue.
4. Pick the option that works best for you to connect with our team.

For now, I know it's time-consuming to handle this manually, but we truly appreciate your patience in doing so as a workaround.

Please let us know if you have any further concerns, and we're always ready to assist.

@PBJ10 - no I don't see evidence that my feedback is being used for future updates. Most of the time I get a response like the one here, telling me to contact support. But that can result in a 30-40 minute phone call, with no fix or resolution. I also get generic autoresponders via email, like this:

Thanks for your feedback! We appreciate you taking the time to share your thoughts with us. We rely heavily on your feedback to understand what is and isn’t working for you, so we can continue to improve the QuickBooks experience. Your feedback is used in each and every QuickBooks prioritization discussion, so please continue sharing!

You can also find answers to common questions in our Community at https://help.quickbooks.intuit.com.

If you need immediate help with QuickBooks, please follow the below steps to contact us:
1. Log into your QuickBooks account
2. Select "Help"
3. Search for the topic you need help about
4. If the suggested articles don’t match what you’re looking for, click the “Contact Us” button

Thank you,
Your QuickBooks Team