I appreciate the details, atowriss. I also understand the importance of this for you. Rest assured that I'll be with you in this.
Regarding your role as Finance, please ensure that you have been granted Full access level by your Admin. This will allow you to perform all the necessary tasks and access all the required information. I suggest you confirm with your Admin about your access level to avoid any potential issues or delays in your work.
If the issue persists, you'll want to upgrade your QuickBooks software. This is because the support for QuickBooks 2021 and all add-on services will be ending on May 31, 2024. By upgrading, you will also gain access to the latest features that QuickBooks Desktop has to offer.
To help manage your products and services, I'm adding this link for a guide: Add, edit, and delete items.
Additionally, you can find helpful links below that cover managing your items, lists, sales-related transactions, and inventory tasks and items:
If you have further questions about managing your inventory, please don't hesitate to reach out to us anytime. The Community is always available to help. Take care.