Good afternoon, @hazel2011.
Congrats on making your first post here in the Community!
There are some solutions that you can try to help resolve the 355 error:
- Solution 1: Start a manual download
- Solution 2: Check your bank or credit card's website
- Solution 3: Update your bank info in QuickBooks
Review this guide for some more details on how to do these actions: What to do if you get a bank error or can't download transactions in QBO.
Reach back out if you have any trouble along the way. I'm only a post away. Have a great day!
