Hi there, Allan.
After you delete and recorded the tax payment manually, ensure that the dates are recorded accurately so they'll show up in the bank reconciliation page.
While this is just a workaround, I recommend contacting our QuickBooks Online Payroll live support again to notify them about this issue for them to look into the solution. Here's how:
- head to this link: Contact Us.
- Select QuickBooks Online Payroll product and click Continue.
- Click Contact Us and choose a way to connect with us:
- Start a chat with a support expert.
- Get a callback from the next available expert.
When you're ready to close out the year, consider closing your books to prevent unwanted changes before filing your taxes.
Let us know if you have other concerns in QBO. We're always ready to help.
