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dk_burton
Level 1

Has the app changed format? How do I hide the shortcuts on the side on the screen of my iPad, I’m sure they were not there before.

 
2 Comments 2
CharleneMaeF
QuickBooks Team

Has the app changed format? How do I hide the shortcuts on the side on the screen of my iPad, I’m sure they were not there before.

Hi there, dk_burton.

It's my priority to ensure this gets resolved. Before providing any troubleshooting steps, I'd recommend adding a screenshot of the shortcuts. This way, I'll make sure the steps are accurate.

 

I hope you can respond to me on this thread so we can work on your concern together. Please know I'm ready to assist further. Have a good one.

dk_burton
Level 1

Has the app changed format? How do I hide the shortcuts on the side on the screen of my iPad, I’m sure they were not there before.

Hi CharleneMae_F

 

Please see screenshot attached. 

I used the app on my iPad a few days ago, issued an invoice no problem. Logged in yesterday and there is a whole new look to the app, or my view of it. I can’t seem to write an invoice or estimate like I used to or see a taxes tab on the app.

 

Any help is very much appreciated.

 

 

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