I can see how essential these exports are for keeping your records in order, Vivie. Let's navigate through the issue together and ensure you get back on track without further hassle.
Just to get a clearer picture, did you happen to get any error message when trying to export the report? If you could share a screenshot or any other details, that would be really helpful for us to identify what’s going on. Any information you can give us can make all the difference.
While we work together on this, let’s try a few troubleshooting steps that can often resolve such issues and provide clues about what might be causing the problem:
- Use a private or incognito browser. This will disable extensions and use default settings, which helps in identifying if an add-on is causing the trouble.
- Restart your browser. Running the latest version can resolve bugs and compatibility issues that might be causing the export to fail.
- Clear your browser's cache. This can eliminate any temporary data that might be causing conflicts with the export process.
- Add Intuit as a trusted site.
Additionally, to have the best and most secure experience with QuickBooks Online, use a supported, up-to-date browser.
Furthermore, you can refer to this article to personalize the way your reports show up and elevate your bookkeeping game: Common custom reports in QuickBooks Online.
I'll be looking forward to your replies in the thread. Just holler anytime or tag me. We're always ready to dig in deeper. Take care.
