Helo QB desktop Enterprise 2024 unrecoverable error

I know that general ledger plays an important role in providing a complete view of your transactions across all accounts for a specific period, Mario. Let's begin troubleshooting the issue you're experiencing with generating your report in QuickBooks Desktop (QBDT).

To assist you effectively, could you please describe the exact error message you're encountering? A screenshot would also be helpful for better understanding. Delays or errors while running a general ledger report could be due to outdated Windows or QuickBooks updates, potential data damage, computer issues, or a need for program code repair.

For now, I suggest ensuring that your QBDT is up-to-date and perform a Verify and Rebuild Data process. This will help fix issues within your company file using the rebuild tool. Here's how to verify your company's data:

1. Select Run as Administrator when opening your QuickBooks Desktop.
2. In the Windows, select Close All.
3. Go to File and hit Utilities.
4. Select Verify Data. 

 Then, proceed to rebuild your company file data to address the specific issues you're experiencing.

1. From the File, Utilities, and, select Rebuild Data.
2. QuickBooks requires a backup before rebuilding. Click OK to proceed.
3. Choose your backup location, enter a new file name to prevent overwriting existing backups, and click Save.
4. Hit OK once you get the message Rebuild has completed.
5. In the File menu, click Utilities and select Verify Data again to check for additional damage.
   a. If the verification reveals more damage, manual repair is necessary. Search the error(s) in the qbwin.log on the QuickBooks Desktop support site for solutions.
   b. If the error isn't listed, restore from a recent backup. Go to File and select Open or Restore Company.

For more information on various errors and their solutions, please refer to this resource: Unrecoverable error in QuickBooks Desktop.

Additionally, if you need to retain copies of any reports, you can export them in QBDT. For a detailed guide, review this article: Export reports as Excel workbooks in QuickBooks Desktop.

Accurately recording asset accounts like Cash, Accounts Receivable, Equity, and Undeposited Funds relies heavily on the general ledger. Whenever you need further assistance with running a report or any QBDT concerns, remember that we're always here to help you achieve your business tasks using QBDT. 

@mariobros072178 

Run the Verify/Rebuild Data utility. Any unresolved error messages?

Thank you. i tried that process verify and rebuild the company file and it work for few days. Today while generating GL for fixed assets for a month. This error appears

Run the Verify/Rebuild Data utility again. Did you still encounter any unresolved error messages?

Thank you for coming back. We appreciate you performing the recommended solutions provided by my colleague, mariobros072178. Let's perform some troubleshooting steps to resolve the unrecoverable error in QuickBooks Desktop Enterprise 2024. 

If you have a large report or several windows set to open automatically, we can see an unrecoverable error on startup. Before performing any troubleshooting steps, we'll need to update QuickBooks Desktop to the latest release and create a backup of your company file. To open your file with all windows closed, we can follow the steps below: 

1. Open QuickBooks Desktop.
2. Choose your company file in the in the No Company Open option.
3. Press and hold ALT on your keyboard and select Open. Don’t let go of ALT until the file opens. If QuickBooks asks you to sign in, release ALT and enter your password. Press and hold ALT again and click OK.

We can also open your company file with a different QuickBooks user. Let me guide you on how: 

1. Go to the Company menu and select Users. Then tap Set Up Users and Roles.
2. Select Add User... Then type the username and password. Click Next and don't use the damaged user name.
3. Customize the user as necessary and tap Finish.
4. Go to File and select Close Company/Logoff.
5. Sign in to the company file using the new login credential.

If the new user works, we can remove the user you're having problems with and recreate it. If the error happens when opening your file as the admin user, we can utilize the QuickBooks File Doctor.

If the error persists, we can access a sample company file that helps you identify if the problem is with your company file or with QuickBooks itself. Let me guide you on how:

1. Press and hold the Ctrl key.
2. Double-click your QuickBooks program icon.
3. Hold the Ctrl key until the No Company Open window shows.
4. From the No Company Open window, choose Open a sample file.
5. Choose any sample file from the list.

If the sample file opens without showing the error, it indicates that your company file or the folder is damaged. You can restore your file using a recent backup or ADR to fix your file. If these methods don't resolve the issue, we can perform some basic data damage troubleshooting to get back on track. To learn more about resolving unrecoverable errors, you can check out this article: Troubleshoot Unrecoverable Error XXXXX XXXXX.

Moreover, you can refer to these articles about running reports in QuickBooks Desktop:

• Customize reports in QuickBooks Desktop
• Create, access, and modify memorized reports

Don't hesitate to reply to me or drop by the Ccommunityagain if you need more help running your financial reports or have any QuickBooks-related concerns. The Community is always ready to offer guidance and support, mariobros072178.