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mowtownlandscapi
Level 1

Help…it’s saying “error ipad” and I have been using an iPad for years. Can you no longer use an iPad with QuickBooks?

Can you use an iPad for QuickBooks?
1 Comment 1
RhoiceW
QuickBooks Team

Help…it’s saying “error ipad” and I have been using an iPad for years. Can you no longer use an iPad with QuickBooks?

Yes, you can still use the QuickBooks app on your iPad, mowtownlandscapi.

 

To avoid having an error when using the app, make sure your iOS has the latest version. Having the latest version of your iOS will have a smoother experience in the QuickBooks mobile app.

 

If you still encounter errors even if your device is up to date, I suggest resetting the app's data to clear its cache and refresh it to its default state.

 

Here's how:

 

  1. On your QuickBooks app, click Help on the navigation bar at the top.
  2. Select Reset App Data.
  3. Please wait for the process to finish, and then close the app.
  4. Make sure to right-click the app and Run as Administrator when re-opening.

 

If the issue persists after resetting the app data, you can consider uninstalling your app and then downloading it again to its newer version.

 

Furthermore, I'd also like to share this article to learn the various features supported on mobile devices: Compare mobile app features.

 

Reply to this post if you still have concerns about using the QuickBooks app on your iPad. I'm always here to help.

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