A scheduled recurring invoice template will not generate if a sudden system interruption causes delays or disruption, Julien.
Before updating the template, ensure you manually create the invoice that should have been generated.
- On the Recurring Transactions page, locate the affected scheduled template.
- Select the drop-down arrow next to Edit and then click Use.
- Enter the necessary details, then select Review and send or Save and close to finalize the invoice.
Once the invoice has been created and secured, delete and recreate the recurring template to prevent future issues and ensure it works correctly moving forward.
Feel free to reach out if you have any other questions or need assistance.
