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donna15
Level 1

Hi, I enter my weekly timesheets on QBO. When I try to import them to QBO Advanced payroll, it says they've successfully imported but no data is there.

 
3 Comments 3
Tori B
QuickBooks Team

Hi, I enter my weekly timesheets on QBO. When I try to import them to QBO Advanced payroll, it says they've successfully imported but no data is there.

Good morning, @donna15.

 

Thanks for reaching out to the Community. 

 

I recommend clearing the cache from your browser. Web browsers collect cache (cookies) to save time when loading repetitive data and images. These files often become outdated and corrupted over time, causing issues like the one with your imported data not showing. I've included links for all supported browsers below that contain the steps to clear the cache. 

 

 

Feel free to let me know if you have further questions or concerns. You can always reach out to the Community or me anytime you need a helping hand in getting back to business. Take care! 

donna15
Level 1

Hi, I enter my weekly timesheets on QBO. When I try to import them to QBO Advanced payroll, it says they've successfully imported but no data is there.

Hi Tori B

 

Thanks for getting back to me, this doesn't seem to make any difference

donna15
Level 1

Hi, I enter my weekly timesheets on QBO. When I try to import them to QBO Advanced payroll, it says they've successfully imported but no data is there.

Hi Tori B

 

Thanks for getting back to me.  This doesn't seem to make any difference.

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