Thanks for letting us know, Anand. I see you're having trouble attaching an email in your QuickBooks journal entry. Don't worry, we'll get this resolved so you can accomplish your task without further delay.
First, let's make sure the email is saved in a format that QuickBooks supports. This will help us avoid any errors or issues with uploading the file. Below are the supported file type:
- PDF
- JPEG
- PNG
- DOC
- XLSX
- CSV
- TIFF
- GIF
- XML
If you're still unable to upload the file, open your account using an incognito window to prevent issues caused by cached data. You can use the shortcut keys below:
- For Google Chrome browser: Ctrl + Shift + N
- For Mozilla Firefox browser: Ctrl + Shift + P
- For Safari browser: Command + Shift + N
If it works, go back to your regular browser or try another supported one, and clear its cache to remove any corrupted data that might be causing this issue.
Additionally, if you ever create a transaction by mistake, you can easily void or delete it to ensure it doesn't impact your account balances and report.
Please don't hesitate to respond in this thread if you have further questions or concerns about attaching an email to your journal entry. We're always here to help and ensure everything runs smoothly for you.
