Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.
Treasurer136
Level 1

Home Depot Return

I am relatively new to QB. I have returned an item to Home Depot and had them refund me on my Bank Debit card. I see the transaction in the Banking section of QB, But I am not able to Match it to anything. Also, I am not able to see it in the Reconcile section, so I am unable to reconcile by bank statement. 

 

I do see there is a way to do a Vendor Credit, but that is if the refund was in cash or a check, and there is a Credit Card credit, but it is for a credit card and my return was on a debit card. 

 

Solved
Best answer November 21, 2022

Best Answers
Giovann_G
Moderator

Home Depot Return

Welcome to the Community space, Treasurer136.

 

QuickBooks is use for recording purposes. I'll help you record Home depot refund and match it to the transaction you see in the Banking section.

 

Recording refund depend on how you record your purchase. To reflect the money you received from Home Depot into your debit card account, you can create a vendor credit and bank deposit in QuickBooks Online. I'll show you how.

 

These are the steps to create a vendor credit:

 

  1. Click + New.
  2. Select Vendor credit.
  3. In the Vendor dropdown, select your vendor (Home depot).
  4. Depending on how you record purchases with this vendor, enter the Category details or Item details. Choose the same category or item use for the purchase.
  5. Once done, hit Save and close.

 

Here's how to create a bank deposit:

 

  1. Click the + New icon.
  2. Select Bank Deposit.
  3. In the Account dropdown, choose the debit card account where you got the refund.
  4. In the Add Fund to this deposit, select the vendor (Home depot) on the Received from dropdown, then in the Account column choose Accounts Payable.
  5. Enter the method used to refund you in the Payment method section and the amount of your refund on the Amount field.
  6. Once done, hit Save and close.

 

Then, let's connect the vendor credit and bank deposit using the Pay bills.

 

Here's how:

 

  1. Click + New.
  2. Select Pay bills.
  3. Select the bank deposit you just created. You’ll see the amount of the vendor credit in the Credit Applied field. The Total payment should be $0.00.
  4. Once done, hit Save and close.

 

After that, you can now match the bank deposit to the transaction you see in the Banking page.

 

You can read this article as a reference in the future to guide you with the reconciliation process and make sure your QuickBooks balance matches the value on your bank, credit card, or debit card statement. Reconcile an account in QuickBooks Online.

 

We'll keep an eye on this post, don't hesitate to add any details below if you need further help with refund. We're always available to help you.

View solution in original post

3 Comments 3
Giovann_G
Moderator

Home Depot Return

Welcome to the Community space, Treasurer136.

 

QuickBooks is use for recording purposes. I'll help you record Home depot refund and match it to the transaction you see in the Banking section.

 

Recording refund depend on how you record your purchase. To reflect the money you received from Home Depot into your debit card account, you can create a vendor credit and bank deposit in QuickBooks Online. I'll show you how.

 

These are the steps to create a vendor credit:

 

  1. Click + New.
  2. Select Vendor credit.
  3. In the Vendor dropdown, select your vendor (Home depot).
  4. Depending on how you record purchases with this vendor, enter the Category details or Item details. Choose the same category or item use for the purchase.
  5. Once done, hit Save and close.

 

Here's how to create a bank deposit:

 

  1. Click the + New icon.
  2. Select Bank Deposit.
  3. In the Account dropdown, choose the debit card account where you got the refund.
  4. In the Add Fund to this deposit, select the vendor (Home depot) on the Received from dropdown, then in the Account column choose Accounts Payable.
  5. Enter the method used to refund you in the Payment method section and the amount of your refund on the Amount field.
  6. Once done, hit Save and close.

 

Then, let's connect the vendor credit and bank deposit using the Pay bills.

 

Here's how:

 

  1. Click + New.
  2. Select Pay bills.
  3. Select the bank deposit you just created. You’ll see the amount of the vendor credit in the Credit Applied field. The Total payment should be $0.00.
  4. Once done, hit Save and close.

 

After that, you can now match the bank deposit to the transaction you see in the Banking page.

 

You can read this article as a reference in the future to guide you with the reconciliation process and make sure your QuickBooks balance matches the value on your bank, credit card, or debit card statement. Reconcile an account in QuickBooks Online.

 

We'll keep an eye on this post, don't hesitate to add any details below if you need further help with refund. We're always available to help you.

Treasurer136
Level 1

Home Depot Return

THANK YOU!!!! This was a great help and did solve my issue.

 

Happy Holidays.

Jovychris_A
Moderator

Home Depot Return

You’re always welcome, @Treasurer136.

We're happy to know that the information shared by my colleague, @Giovann_G, above greatly helped you. We want to ensure our users get the most out of QuickBooks.

If you have other QuickBooks-related concerns, you can reply in this thread. Our team is always here to assist you more. Have a happy and great Holiday!

Need QuickBooks guidance?
Log in to access expert advice and community support instantly.

Need to get in touch?

Contact us