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Hello, susannah4.
I appreciate you for sharing the steps you've taken so far in order to fix this alignment issue with your deposit slips
Let's make sure that the deposit slips you're printing are compatible with the QuickBooks Online (QBO) system. Having an incompatible slip can be the reason they are not aligned when printed.
The printable slips that can be printed in QBO can be purchased from this site: QuickBooks Checks & Supplies.
Here's an article that contains a complete guide on how to set up your system accurately so you can print deposit slips smoothly: How to print your deposit slips onto pre-printed forms flawlessly and with ease.
For additional troubleshooting options to fix printing issues, you might want to keep these articles handy:
If the above-mentioned won't work, please reach out to our QuickBooks Care Support. This way, we can conduct a deeper investigation so you're able to print deposit slips without issues.
Here's how you can reach us:
You can check out this article for our most updated contact information: Support hours and types.
Come and visit us again if you need help printing deposit slips. It will be my pleasure. Stay safe and have a great day ahead!
This hasn't worked since 2018 or 19....I check forums every few months to see if anyone has a "fix"....It's frustrating that quickbooks can't train their moderators/tech support people that they are working on it but currently there is no fix....It would also be nice if they didn't sell nor let preferred check companies list as compatible since it's been well over two years....It did work once upon a time.
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