Hello there, Wendi. To receive notifications from ShopVox when a credit card payment is made on an invoice, I recommend contacting their support team for assistance.
The notifications you're requesting rely on how ShopVox integrates with QuickBooks Online.
Their support team can check if there are any notification settings available that would allow for email alerts, in-app information, or other types of real-time updates whenever a payment is processed.
If you have additional questions, please don't hesitate to let us know. We're always here to help.