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ileana-americane
Level 1

How do I change an phone chat appointment to another date?

 
1 Comment 1
JamaicaA
QuickBooks Team

How do I change an phone chat appointment to another date?

It's my priority to help you change an appointment to another date, ileana. 

 

If you're referring to appointments with your bookkeeper, let's reschedule them in your mobile app. Follow the steps below:

 

  1. Sign in to the QuickBooks Online mobile app. 
  2. Select Live Expert to view your upcoming meeting.
  3. Locate the appointment, then click Edit appointment.
  4. Tap Choose a different date or time to make the necessary changes.

 

You can do the same on Live Bookkeeping or Live Experts in QuickBooks Online on your computer browser. From there, you'll see your next scheduled appointment. 

 

See this reference for more details about our product expert: Contact your QuickBooks Live Bookkeeper.

 

On the other hand, our representatives can guide you in updating an appointment for your other concerns. On your QBO account, select Help (?) at the top-right corner to contact us and start a chat. Please note our operating hours from this article so we can address them promptly: QuickBooks Online Support.

 

Feel free to visit our QBO Help articles page to browse common topics about the product.

 

You can always get back to me for further inquiries by leaving a comment below. I'm always here to assist. Have a great rest of the day.

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