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otcservicesnj
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How do I contact Quickbooks online? Contact us - Chat only gets we will contact you within 5 minutes. I have waited over an hour.

 
2 Comments
KlentB
QuickBooks Team

How do I contact Quickbooks online? Contact us - Chat only gets we will contact you within 5 minutes. I have waited over an hour.

I know that this hasn't been easy for you, otcservicesnj. 

 

I also understand that your time is valuable. Currently, the option to get in touch with our supports is through the Help icon. During busy seasons, we receive high volumes of chat causing the wait time to be a little longer.

 

Can you provide us additional details of your concern? This way, the Community Team other QuickBooks experts will be able to help you out. 

 

I'd also like to have a go at helping you through the phone. This time, you can select the Get a callback option so one of our representatives can contact you at your convenience. Here's how:

  1. Go to the Help icon.
  2. Select Talk to a human.
  3. Enter "Talk to a human" again in the search bar.
  4. Choose I still need a human, then click Contact us.
  5. Select Get a callback.

Additionally, you can visit our QuickBooks Help Articles page if you need general references in accomplishing your other tasks.

 

Please know that we're always available here to lend a helping hand. Have a safe and productive week ahead.

KlentB
QuickBooks Team

How do I contact Quickbooks online? Contact us - Chat only gets we will contact you within 5 minutes. I have waited over an hour.

Hi otcservicesnj,

 

Hope you’re doing great. I wanted to see how everything is going about your concern yesterday. Were you able to connect with our supports? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at anytime.

 

Looking forward to your reply. Have a pleasant day ahead!

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