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chris-arnett33
Level 1

How do I deposit customers checks into my account?

I received checks from my customer to pay for services, how do I deposit them into my account?

1 Comment 1
MoiraskyeT
QuickBooks Team

How do I deposit customers checks into my account?

I can guide you on depositing your customers' checks into your QuickBooks Online (QBO) account, Chris.

 

If you've received payment from your customer, we should start by creating a sales receipt before depositing it into your account.

 

Here's how:

 

  1. Navigate to +New.
  2. Choose Sales Receipt.
  3. Select a customer from the Customer ▼ dropdown. If the customer isn’t already set up, opt for + Add new.
  4. In the Payment method field, choose Check.
  5. From the Select a product/service ▼ dropdown, pick the product or service you provided.
  6. Complete the remaining required fields on the sales receipt, then click Save.

 

If your customer has not yet made a payment, we can proceed by receiving the payment.

 

Here's how:

 

  1. Click on + New.
  2. Choose Receive Payment.
  3. From the Customer dropdown menu, select an existing customer or choose + Add new to create a new customer profile.
  4. Set the date of the payment in the Payment Date section.
  5. For the Payment method, select Check.
  6. In the Outstanding Transactions section, choose the invoice to which the payment should be applied. Note: If you're receiving a partial payment, manually enter the amount your customer paid in the PAYMENT field.
  7. Once all details are correctly entered, click Save and close.

 

Then, let's go now with depositing the check into your QBO account. Here are the steps to follow:

 

  1. Click on +New.
  2. Choose Bank Deposit from the Other category.
  3. From the Account dropdown menu at the top, select the bank account where you want to deposit the check.
  4. Enter the date of the deposit in the Date field.
  5. Optional: You can add a description or memo in the Description field for more details about the transaction.
  6. For the Payment method, select Check.
  7. Double-check all the details to ensure they are accurate.
  8. Once all information is entered, click on Save and close.

 

For additional information on using sales receipts, please review this article: Create sales receipts in QuickBooks Online.

 

We've gathered these helpful resources to assist you in managing customer payments and customizing your sales forms to enhance their professionalism:

 

 

Following these steps will guide you in depositing your customer's check into your QBO account. If you have any further questions or concerns, please don't hesitate to respond in this thread.

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