How do I find expense records for the QB subsceiption fee? The amount is added to monthly expense reports but missing from all lists of individual expenses.

You can view your subscription payment record in QuickBooks Online (QBO) by going to the subscription page, vtwarfield.

Before that, may I know what specific report you're referring to where it does not show individual expenses? This will help us provide an accurate solution for the issues you are experiencing.

Follow these steps to view your payment history:

1. Go to the Gear icon, then select Billing and subscription.
2. Click View payment history to check the records.

You will also receive an email with a breakdown of your payment. If you haven’t received it, feel free to contact our support team for assistance.

To optimize your QuickBooks experience, consider connecting with our QuickBooks Live Expert Assisted team. They can offer valuable insights on optimizing customer interactions and simplifying your invoicing process.

We're always here to help if you have other questions about your subscription fees. Don't hesitate to reach out.

Thanks, but that is not my issue.

Quickbooks adds my subscription fee as an expense in every profit loss report without creating an expense record. This means that the fee is missing from every expense report but added automatically into profit loss reports. As a result, my company's profit loss reports consistently show higher expenses than can be verified by the expense report. This is a problem if my company is ever audited.

Good day vtwarfield,

Thank you for sharing that. The QuickBooks subscription fee being added to profit and loss reports without a corresponding expense record is likely a misconfiguration. To resolve this, you would need to review your QuickBooks settings and ensure the subscription is correctly categorized as an expense. If it's mistakenly linked to another account type, you would need to update these changes. 

For more information about managing your expenses in QBO, check out this article: Enter and manage expenses in QuickBooks Online.

I'm always here if you need further help or require additional information about  expenses and other information about QuickBooks. Let me know by leaving a reply below. Keep safe, and have a wonderful day!

Any transactions appearing on your profit and loss report are manually created, vtwarfield.

One possible reason you're seeing that amount on your report is that the bank linked to your subscription is connected to QuickBooks, which categorized the payment as an expense.

To verify the transaction, click on the amount to view its details. Please note this information so we can check the Audit log for the date and who created it.

Here's how:

1. Navigate the Settings
2. Choose Audit log.
   
   
3. Locate the transaction, then click View to see the details.
   
   

After confirming that the transaction shouldn't be included in your profit and loss, you can delete it.

I'm including this article on how to personalize your report to include only the details that matter to you: Customize reports.

Please add comments if there are additional questions concerning the expenses shown in the report, and I will provide further assistance.