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lorin-yellowlett
Level 1

How do I fix an error that the bank cleared a payroll check for the wrong amount?

I am trying to reconcile and one transaction in my bank account will not match because it was cashed for $0.60 less that what the check was written for.
1 Comment 1
Erika_K
QuickBooks Team

How do I fix an error that the bank cleared a payroll check for the wrong amount?

I'm here to ensure you can correct the payroll check difference to begin reconciliation, lorin. 

 

In QuickBooks Online (QBO), if your bank has cashed an incorrect amount for your payroll check, we can resolve this by excluding the transaction and manually clear - C it. 

 

Let me show you how to clear the check: 

 

  1. Go to the Chart of Accounts page. 
  2. Choose the account and hit View register
  3. Select the payroll check. 
  4. On the checkmark ✔ column, click the box until the appears. 
  5. Once done, hit Save

 

Afterward, we can proceed with the reconciliation. There will be a slight difference in your statements considering the incorrect amount of $0.60. However, we can force reconciliation and enter an adjusting entry to correct the difference and balance your accounts. 

 

Additionally, you can refer to these resources to help you modify your employee's paycheck, print your reconciliation reports, review your beginning balance, and look for issues for accounts you haven't reconciled before in QBO: 

 

 

The Community Space is available 24/7 to handle any payroll-related concerns. Keep safe! 

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