How do i get a phone call for support!!!

Any specific concern?

Hi there, @chrispitpro-gmai.

Please know that I'm more than happy to lend a hand with your concern. Just hit the reply button below and we can get started. 

However, if you prefer to speak with our team over the phone, you can use the steps I'm including below to set up a call back. 

1. Sign in to your QuickBooks Online company.
2. Select Help (?).
3. Click on either tab to get started:
   • Assistant: Get quick, personalized answers. Select a suggested option, or type a question or topic you need help with. If you decide you need further help, you can still Talk to a human.
   • Search: Search the QuickBooks Online knowledge base directly, or select Contact Us and choose a way to connect with us:
     • Get a callback from the next available expert.

I'll be sure to keep an eye out for your reply. Hope to chat with you soon. Take care!

I received a phone call from quickbooks Jasper and Andrew saying that my Enterprise 24 is giving errors, which they told me how to see these however, they are wanting me to purchase a support plan and I need to know if this is legitimate or fraud. Can you assist?

Thanks, Nikki

@BryantEng 

You are correct. It's a scam. Login to your CAMPS and consider to change your phone number.

https;//camps.intuit.com

You may also consider renewing your license through a partner to avoid your payment method being compromised.

Hello there, Chrispitpro.

I'll help you identify if your received phone call is fraud or not.

First, may I know if you encountered any errors in your QuickBooks Enterprise? 

Please also note that Intuit will not proactively reach out to resolve any errors on your product unless you have requested a callback.

For more information on identifying fraud, you can learn about spotting suspicious activity, avoiding phishing scams, and recognizing potential fraud you can visit this article: Identify suspicious activity, phishing scams, and potential fraud.

Finally, if you need to get in touch with our Customer Support team, I can guide you through the process.

Here's how:

1. Select QuickBooks Desktop Help from the Help menu.
2. Click Contact Us.
3. Type in a short description of your concern, then Continue.
4. Choose a way to connect with support.

Moreover, I'm adding this article as your reference for fixing common problems and errors in QuickBooks Desktop: Fix common problems and errors with the QuickBooks Desktop Tool Hub.

Please don't hesitate to reach out to us if you have any concerns regarding your QBDT errors. I'll be here to lend a hand.