Hi, cindy.hurricanpr. Let’s work together. I’ll guide you on checking if your QuickBooks Online (QBO) account is connected to your WooCommerce app. This allows you to sync your orders from the WooCommerce app.
You can check in the WooCommerce app to confirm if the variant is truly there. After that, you can also verify if it is properly connected to your QuickBooks Online (QBO) account. If it is not connected, you can connect it and then generate a report again to ensure it has successfully synced.
Here's how to verify if your WooCommerce app is connected to your QBO account.
1. Go to My Integration located in the top right corner of your screen, next to the notification menu.
2. Click on it to verify if it is properly connected to your WooCommerce app.

If you have any further questions about QuickBooks, feel free to click the Reply button.