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VTDavid
Level 2

How do I link an existing, long-time QuickBooks Time account to a new QuickBooks Online account? I had to setup QBO as a new company, and I do not see how to link them.

I now have to company IDs, one for QBO and one for QBT. I do not want to lose our existing QBT data, which is probably 10 years or more, as we started with T-Sheets. The QBO account was started because I was migrating from QuickBooks Desktop, and for reasons too complex to explain here, I couldn't start the new QBO account from the existing QBT account. When I go to the Time tab in QBO, it wants me to create a new QBT account, which obviously won't have my existing data. Is this even possible? Thank you.
2 Comments 2
Carneil_C
QuickBooks Team

How do I link an existing, long-time QuickBooks Time account to a new QuickBooks Online account? I had to setup QBO as a new company, and I do not see how to link them.

Hello there, @VTDavid.

 

I'll share information about linking your QuickBooks Time (QB Time) to QuickBooks Online (QBO).

 

The QuickBooks Online (QBO) automatically integrates any new or edited information in QuickBooks with QB Time. Thus, it'll prompt you to create a new QB Time account in QBO. You'll need to enter your data manually into QBO.

 

As an alternative, you can export your data in QB Time since you have an immense amount of time data to add. Then, import it into QBO.

 

Otherwise, I recommend contacting our QB Time support team. They know the best process to manage your ten years' data to sync it into QBO from QB Time. 

 

Here's how to reach out to them through QB Time:

 

  1. Go to Help and search for existing Product Help articles.
  2. If you can't find an answer to your question, select Contact Us.
  3. Enter your concern, then select Continue.
  4. From there, choose a way to connect with us.

 

Check their available hours so your queries will be addressed promptly.

 

To learn more about the integration preferences, check out this article: About QuickBooks integration preferences in QuickBooks Time.

 

For your visual reference, please visit this guide: Integrate QuickBooks Time and QuickBooks Online.

 

I'll be around if you need further assistance with managing your data. I'm very eager to help. Take care always.

VTDavid
Level 2

How do I link an existing, long-time QuickBooks Time account to a new QuickBooks Online account? I had to setup QBO as a new company, and I do not see how to link them.

Thank you very much. I will try this method and report back here.
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