It took me a bit to figure out why I could not print or even view any of my archived files in QBO.

I realized that the view or options button is in WHITE! So the button is still available in the upper right corner or the box for the specific file you need.

So it looks like you cannot view archives files, but you can!

Just click the invisible button in the upper right corner of the box for the file and it will open a new page so that you can view and/or print your archived file.

Someone at QBO Please ensure ALL your buttons are visible! And not white text on a white background.

It took me a bit to figure out why I could not print or even view any of my archived files in QBO.

I realized that the view or options button is in WHITE! So the button is still available in the upper right corner or the box for the specific file you need.

So it looks like you cannot view archives files, but you can!

Just click the invisible button in the upper right corner of the box for the file and it will open a new page so that you can view and/or print your archived file.

Someone at QBO Please ensure ALL your buttons are visible! And not white text on a white background.

We strive to provide a user-friendly experience, AFerr.

I definitely understand the importance of ensuring the visibility and usability of buttons/icons. This way, you can effortlessly access the features you need without any confusion. Rest assured that we value your perspective on this matter, as it enables us to identify areas for improvement.

Please know that our software engineers regularly review customer requests to enhance the program. Your ideas help shape the direction of QuickBooks Online, and we strive to meet the evolving needs of businesses. Feel free to follow these steps to submit feedback:

1. Sign in to your company.
2. Go to the Gear icon.
3. Choose Feedback.
4. Enter your comments in the description box.
5. Click Next to submit your inputs.

While I can't guarantee immediate changes or implementation, your suggestion will be taken into consideration for future updates. We genuinely appreciate your engagement and proactive approach to sharing your thoughts with us.

For more tips in handling your payroll taxes and forms, check out these articles:

• Pay and file taxes
• Archive old forms

Just click the Reply button below or start a new thread if you have follow-up questions about tax forms or need assistance in accomplishing your other tasks. Together, we can guarantee that you're able to effectively manage your books and feel confident in using our platform. Thank you for being a valued customer!

I have to use incognito mode or I can't see forms or view.   
I do not see forms, view or print archived forms in google chrome.  I have to use Incognito mode.

I have found that a lot of Quickbooks payroll (acts quirkey or not at all) if I am not in Incognito mode. 

Thanks

Laura

Hello

I need to submit Audit and they requested Quarterly IRS Form 941 that I submitted the last 1 year. I can not find the archived forms. Only said it is “ accepted”. My layout totally different from your sample. 

Thanks for posting to the Community, @SVAUTO.

I want to ensure that I get the correct solution to your concern. Thus, can you tell me what payroll plan you have in QuickBooks? Moreover, could you provide me with a snapshot of your payroll tab view? Additional details are much appreciated.

I'll wait for your response to get this sorted out. Stay safe!

Agreed. It seems like each update makes things harder to find. I was just trying to print my e-filed 940 for 2023 and couldn't see it until I set the date range back to Q4 2022...Mind-boggling.