You know I understand how to do this, and reading the intuit reponse leaves me wondering what the hell they are explaining - not only that but part of it is just wrong.
Create a liability account called gift cards, and create a service item which has that same account selected as the income account named gift card
Create a non inventory type item called advertising expense and link it to the advertising expense account
to issue the gift card create a sales receipt for the customer line one, gift card item, qty one, amount line two, advertising expense item, qty -1, same amount (that is a negative one) save the zero dollar transaction
to redeem the gift card list the items being sold list the gift card item, qty -1, and the amount (that is a negative one) the customer pays the balance due if any
How do I record a Gift Card (a gift from the company) where no payment was taken?
Thanks for trying the steps provided above, Umme.
You can only select a Bank or Other Current Assets type of accounts in the Deposit to field. Hence, the Marketing expense account is not a choice. Make sure to select the correct account in the Deposit to field so you can see it on your register.