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Buy nowI limited the dates to 2023 in the Taxes/Sales Tax section but the amount due was not found for all. I am using Quickbooks Online Startup edition.
Hello there, gtorbenson.
First, check that your sales tax settings are correct. Click on the Taxes tab in the left sidebar and then select Sales Tax. Make sure your sales tax rates and agencies are properly set up.
Then, we can record the payments manually. Here's how:
You can check this article for more details on recording an Invoice payment in QuickBooks Online: Record an invoice payment.
You can also, maximize the efficiency of your financial processes by collaborating with our QuickBooks Live Expert Assisted. They're veterans in the field, known for smoothing out financial operations and offering insights tailored to your business. One click connects you to a more prosperous financial path.
If you have further questions, feel free to reach out again. I'm always here to help.
Thanks for reply, just so I’m clear, this is a payment made to the taxing authority, not a payment or deposit received.
When I follow the steps provided, I do not have the account type titled “Sales Tax Payable”, should I select “Sales Tax to Pay”? When I enter the amount as provided, and select the Sales Tax to Pay account my bank balance goes up but shouldn’t it be going down as it’s a payment.
Thank you for sharing the details of what you’ve tried so far and appreciate the effort you’ve put into resolving this, gtorbenson. Let’s take a closer look and make a few adjustments so your records reflect correctly.
I noticed that you selected the Sales Tax to Pay account, but this caused your bank balance to increase unexpectedly instead of decreasing. This happens if the account is incorrectly categorized or if the transaction is entered as a deposit rather than an expense. Don’t worry, we’ll get this sorted out!
To correctly record a payment to the taxing authority, please follow these steps:
You can utilize these helpful resources for more information on recording Sales tax payments. Manage sales tax payments in QuickBooks Online.
We'll be right here to assist you with any additional questions or concerns.
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