How do I remove the email preview text that says, "you can pay now your invoice" Our clients think this is Spam

This is very frustrating that it can't be edited or overridden. Would like this resolved or given the ability to fix. 

I recognize that every company has different needs, RedTagRuss and thebillhenry.

I understand the relevance of how your invoice emails appear when sending them to your customers. As per checking, there is an ongoing investigation (INV-87997) relating to your concern, and we've received multiple customers reporting the same issues. Don't worry, our product developers are already aware of this matter and are implementing measures to enable modifications to email invoices so you can get back to business and manage your sales transactions seamlessly.

While this investigation is still in progress, it's best to contact our Customer Care Team to have your account information added to the list of affected users. This way, you'll receive updates regarding the investigation status and ensure to keep you going when working with your QuickBooks tasks.

Here's how to reach them:

1. In your QBO account, click Help.
2. Click the Search tab, and click Contact Us.
3. Enter the error message in the description box, and select Continue.
4. Start a chat with a support expert.

Furthermore, I'm adding this reference to help you enter received invoice payments from your customers: Record invoice payments in QuickBooks Online.

We appreciate your patience and understanding as we work towards a resolution. If anything comes up in the meantime, you can always reply in the comments below so we can provide additional assistance to any of your queries. Keep safe!

This should be a simple fix.  Why has this not been resolved?

when will this be fixed?

Circling back here.  When will this grammar mistake be fixed?

Hey there, RedTagRuss.

I want to make sure the wording on your customers' invoices is corrected in QuickBooks Online.

If you haven't already, I recommend reaching out to a member of the QuickBooks Online Support Team using the steps mentioned above. Agents have the necessary tools to check the status of the fix.

Additionally, you may want to submit feedback on your side as well. This can be done directly through your QBO account. Here's how:

1. Click the Gear icon in the top right corner.

2. Select Feedback.

3. Enter the issue and choose Submit.

Doing so will send a notification to the product engineers to let them know about what you've seen with the strange wording. Please don't hesitate to reach back out if you have any other questions while this is being resolved.

we've already tried this.  They have been no help.  We've also called your office.  No help.  The issue was discovered on May 17th.  Still no update.  All your team needs to do is correct the improper grammar.  Literally, it's swapping too words to keep our emails from sounding like a scam.