Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Connect with and learn from others in the QuickBooks Community.
Join nowI ran a payroll for an employee that created the normal payroll expense. A co-worker paid that expense by creating a check in QB, which in turn created another expense for the same pay period in QB. I tried to zero out the duplicate expense, but it took my Checking account out of being reconciled. How can I eliminate the duplicate expense without affecting the Checking account reconciliation?
Solved! Go to Solution.
The Community has got your back, @Steve11979.
I can share options so you can fix your reconciled transactions. First, you can manually reconcile the payroll that equals the amount of the deleted expense. To do so, follow these easy steps:
Another option is to consult your accountant and request to undo the reconciliation. They use a specific tool to batch undo the transactions on your account. If you don't have one, you can use the Find a Pro-Advisor tool to look for an accountant near your area.
For your reference, please visit our Reconciliation hub.
When the reconciliation is done, you can pull up a reconciliation report to have a summary of your beginning and ending balances and lists of cleared and uncleared transactions in QBO.
Don't hesitate to post here again if you have further questions about this. I'm always around to help you have a good one.
Hi @Steve11979,
I'll share insight on your situation about a duplicate expense transaction in QuickBooks Online (QBO).
I suggest you undo the steps you took earlier to zero out the duplicate expense. After that, you can directly delete the duplicate transaction to fix your situation.
Here's how:
You can then follow the steps in this article: Fix issues for accounts you've reconciled in the past in QuickBooks Online. It's a detailed guide on how you can fix the online bank accounts you've reconciled before.
Let me know if you have other questions about reconciliation in QBO. I'll be sure to take care of them.
I deleted the transaction and it caused the account to not be reconciled. I followed the instructions you provided. Attached is what shows in the discrepancy report. Not sure how to resolve this. Recreating the Expense will duplicate payroll.
Thanks,
Steve
The Community has got your back, @Steve11979.
I can share options so you can fix your reconciled transactions. First, you can manually reconcile the payroll that equals the amount of the deleted expense. To do so, follow these easy steps:
Another option is to consult your accountant and request to undo the reconciliation. They use a specific tool to batch undo the transactions on your account. If you don't have one, you can use the Find a Pro-Advisor tool to look for an accountant near your area.
For your reference, please visit our Reconciliation hub.
When the reconciliation is done, you can pull up a reconciliation report to have a summary of your beginning and ending balances and lists of cleared and uncleared transactions in QBO.
Don't hesitate to post here again if you have further questions about this. I'm always around to help you have a good one.
Thank you! That was it. I made the mistake of not manually reconciling the payroll.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.