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kat97
Level 1

How do I turn off AI on my QuickBooks Online account? I did not ask for and do not want this feature.

 
3 Comments 3
Sydney_GuidedSet-Up
Level 1

How do I turn off AI on my QuickBooks Online account? I did not ask for and do not want this feature.

The Accounting Agent can be switched back to the previous banking experience. To do so, go to the Bank Transactions page and select Opt-out of new banking page. This will remove the AI-powered categorization and the Collaboration feature. The Payroll Agent can also be turned off. The other AI Agents can not be turned off at this time. 
If you have any other questions or run into any other issues please feel free to contact us. 
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EduardA
QuickBooks Team

How do I turn off AI on my QuickBooks Online account? I did not ask for and do not want this feature.

You're correct, @Sydney_GuidedSet-Up, regarding which AI agents can be turned off in QuickBooks Online and the capability of going back to the previous banking experience.

 

@kat97, if you'd prefer to turn off the AI-powered categorization, you can follow Sydney's instructions. However, if the Opt-out of new banking page option is not available on your end, you can select Switch to previous version instead. Please note that QuickBooks is gradually integrating AI-powered tools to streamline accounting tasks. As a result, the ability to revert to the previous banking experience may only be available for a limited time.

 

On the other hand, if you have feedback about the AI features in QuickBooks, we strongly encourage you to share your thoughts with us. Here's how you can do it:

 

  1. Go to Accounting, then select Bank transactions.
  2. Click the Give feedback link.
  3. Enter your feedback and click Next.

 

We value your input and want to ensure QuickBooks continues to meet your needs. If you have further questions or need additional help, feel free to reply, and we’ll gladly assist you.

schroeder2
Level 5

How do I turn off AI on my QuickBooks Online account? I did not ask for and do not want this feature.

As usual, ignoring the real question: HOW DO WE TURN OFF ALL OF THE AI FUNCTIONS?

 

We didn't ask for the AI functions, don't want them, and definitely don't want to pay for something that makes our company looking like blooming idiots from the output of AI.

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