Connect with and learn from others in the QuickBooks Community.
Are you trying to move your file from QuickBooks 2012 to QuickBooks Online? If so, you will need to restore the file first to a supported version of QuickBooks before migrating to QuickBooks Online.
You can download a trial version from this link: QuickBooks Desktop trial links.
After updating the file on a supported version of QuickBooks, follow the steps from this link to convert your file to QuickBooks Online: Convert QuickBooks Desktop file to QuickBooks Online.
Feel free to reach out to us if you have any other questions. Thanks.