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thenondiet
New Member

How do you reactivate a former client or customer?

 
2 Comments 2
KayePe
QuickBooks Team

How do you reactivate a former client or customer?

To reactivate a former client or customer, select the Include inactive option to display their name in the list, then choose Make active to restore them, @thenondiet.


Here's how:
 

  1. On the Customer's page, click the Gear icon.
  2. Under Other, select Include inactive to display deleted customers.
  3. Find the client in the list and click Make Active to restore them.

 

 

If you have any questions, feel free to reach out. We're always here to help. 

JoesemM
Moderator

How do you reactivate a former client or customer?

Hi thenondiet,

 

I’m following up to see if the solution we provided worked for you. Did it resolve the issue, or are you still experiencing difficulties?

 

I'm happy to assist further if you need any more help.

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