How long does it take to refund?

Hi Tracy, cancellations are applied at the end of your current billing period. Refunds can take 7–10 business days to appear on your account, depending on your bank or payment method.

If it’s taking longer than expected, I recommend contacting our Live Support team to verify your account status and process it accordingly.

Here's how:
 

1. Go to the (?) Help icon in the top-right corner.
2. Click Search, then enter a keyword related to your concern.
3. Select Contact Us.
4. Briefly describe your concern, then press Continue.

Please note our support hours to find available times and ensure you receive prompt support.

If you have any further questions or need assistance with QuickBooks, feel free to click the Reply button.