The time needed to restore backup data varies based on the file size, fpdaniels. Let me help you to sort this out.
The restoration process should take an hour or less. In your case, we need to apply basic troubleshooting steps, which include clearing the cache and cookies.
This will help increase the loading time of web pages, load new versions of web pages, enhance the performance of your computer, and free up storage space. I suggest using QBO in a private or incognito browsing mode, ensuring smoother and uninterrupted work. See these keyboard shortcuts to open a private window:
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Safari: Command + Option + P
Once you start a new session, log into your QBO account and see if there's progress. If it works, clear your browser's cache to enhance performance and reduce technical problems. Exploring different devices or supported browsers can also be beneficial.
If you also want to import or export data in QuickBooks to manage your business better, you can read this article: Import or export MS Excel files.
You can hit the Reply button on this thread if you have additional questions about restoring your data. Please know that the Community forum is always here to support your goals by utilizing QuickBooks Online.
