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cpringle
Level 1

How to change the account on a sales receipt

I can't find the account to edit on my sales receipts. We use Undeposited Funds, but the sales receipts are going to wrong income account, how do I change it??

4 Comments 4
MariaSoledadG
QuickBooks Team

How to change the account on a sales receipt

Let me guide you on how you can change the account on the sales receipt, cpringle.

 

The Undeposited Funds account is a default account in QuickBooks where payments from your company are kept until you transfer them to your bank account. You can simply change the account on your sales receipt form if you want it to choose another account other than the Undeposited funds. I've attached a screenshot for your reference.

 

For more information, you can read this article for your guide: How to Use the Undeposited Funds Account to Receive Payments in QuickBooks Online. Also, QuickBooks automatically downloads the latest transactions and tries to match them with transactions you've already entered into QuickBooks. You'll want to check this article for your reference: Categorize and match online bank transactions in QuickBooks Online.

 

Fill me in if you have any other concerns with the account that you're using when creating a transaction. I'll be here to help you all the time.

BigRedConsulting
Community Champion

How to change the account on a sales receipt

The income accounts used on sales forms are from the item records that are used.  If they're wrong, it means the accounts on the items are wrong. Correct this by editing the items and changing the accounts.

kpaschel
Level 1

How to change the account on a sales receipt

How can I change my Sales Receipts from undeposited funds, if I do not send invoices?  My sales receipts do not look like the one posted

 

 

Rea_M
Moderator

How to change the account on a sales receipt

Changing the account of your sales receipts from Undeposited Funds is my priority, and I'm here to show you how, @kpaschel

 

When you're using QuickBooks Desktop (QBDT), the Undeposited Funds account is the default account where payments are kept until you deposit them into your bank account. To change this, you can turn off the Use Undeposited Funds as the default deposit to account feature in your preferences. This way, the Deposit To field will appear in the sales receipt, and you'll get to choose your bank account. Here's how:

 

  1. Go to the Edit menu. 
  2. Select Preferences
  3. Go to Payments from the left panel. 
  4. Choose Company Preferences
  5. Uncheck the Use Undeposited Funds as the default deposit to the account box. 
  6. Click OK 

 

Then, once you're done creating sales receipts, I'd recommend pulling up the Deposit Detail report (from the Reports menu's Banking option) or any transaction/sales ones (i.e., Sales by Customer, Income by Customer). This will help you in monitoring your income and deposit transactions accordingly.

 

In keeping with this, I'm also adding this article to learn more about the different ways you can track customer transactions in QBDT: Customer transaction workflows in QuickBooks Desktop.

 

Keep me posted on how it goes. Let me know in the comments if you have other concerns about managing your sales receipts and other income transactions using QBDT. I'll gladly help. Take care, and I wish you continued success, @kpaschel

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