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ForeverAbove
Level 1

How to disable these pesky "Fund Me Now" pop-ups?

I do not want the "Fund Me Now" option and it keeps popping up every time I create an invoice. Every time it pops up, I have to click to close it. Worse than that, it is intermittently added as the default button where I normally see a "Send and Save" button. This seems sneaky to me and is HIGHLY annoying. I need too be able to disable this option and make it go away so I don't have to click to close or watch that I'm not inadvertently signing up for something I don't want. The fact that his option is overbearing and constantly in my face is starting to break down my confidence in the ethics of the company providing this software. That said, if I can disable it, I'd be OK with that, but I'm not seeing that option yet. Does anyone know of an option to disable this feature?
1 Comment 1
AbegailS_
QuickBooks Team

How to disable these pesky "Fund Me Now" pop-ups?

Hello there, @ForeverAbove.

 

I appreciate you for putting your voice out, and providing feedback.

 

Turning off permanently the suggestion pop-ups is unavailable. Those are designed to guide and suggest you on how to optimize your QuickBooks Online (QBO) experience. 

 

As a workaround, let's enable the pop-up blocker of your browser. This prevents pop-ups to show up. Here's how: 

  1. Click the lock icon to the left of the address bar.  
  2. Select Site settings (Google Chrome) or Permission for this site (Mozilla browser).
  3. Hover to the Pop-ups and redirects section, and select Block from the drop-down menu. 

 

For Safari browser:

  1. Open your Safari browser.
  2. Click Safari, then Preferences
  3. Select Websites at the top
  4. Click Pop-up Windows on the left sidebar
  5. Then select Block in the pop-up menu for website.

 

Furthermore, I'm attaching this link that can efficiently guide you in supervising your account: Learn about QuickBooks Online with how-to videos.

 

If there's anything else that we can help you with, please feel free to reach back out to us anytime. We’ll be right here to answer them for you.

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