We appreciate you for posting in this forum, @dgrubb308. I'm here to help you resolve the error you've encountered.
Before we begin, could you please describe the specific step or process you performed before receiving the error message? This will help us provide the most accurate resolution.
On the other hand, if this issue is related to a payroll journal sync error, I advise you to contact our customer care team. They have the expertise needed to investigate and resolve this matter. To contact them, please follow these steps:
- Sign in with your QuickBooks Online company.
- In the upper right corner, click on the Help icon.
- Select Search, then click Contact Us.
- Write your issue or concern and click Continue.
- Choose a way to connect with them.
For reference, please check out this article: Get help with QuickBooks products and services.
Here's an article you can check out if you want to learn more about your business and employee reports in QuickBooks: Run payroll reports.
You can always use this forum if you need further help with the error message you've encountered, @dgrubb308. We're ready to lend a hand.
