We appreciate your proactive approach in troubleshooting the error message you received, Audrey. I'm here to point you to the team that will further assist you on this.
Our live support team can provide a more in-depth diagnosis to determine the cause of this error when saving an invoice and provide a resolution.
Here's how to connect with them:
- Sign in to your QuickBooks Self-Employed account.
- Go to Help and choose the Search tab.
- In the search field, type in contact support.
- Click the Contact Us button.
- Choose a way to connect with us.
- Follow the on-screen steps.
Please refer to this article to check their support hours: Get help with QuickBooks products and services.
Return to this thread if you have other questions about invoicing in QBSE. We're here to answer them.