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info2110
Level 1

How to get back license and product number ??

 
2 Comments 2
JaneDave_I
QuickBooks Team

How to get back license and product number ??

I've got tips on how to retrieve your license and product number, info2110. I'm here to provide further guidance on how you can retrieve your license number in QuickBooks Desktop (QBDT).

 

There are two ways to recover your license number in the QBDT. The first one is to view your products through Customer Account Management Portal (CAMPS), while the other one is to refer to your external drive.

 

To get your license and product number through CAMPS, you can follow the steps below:

 

  1. Sign in to the CAMPS portal using your Intuit account credentials. However, this could be different from what you used to access your company file.
  2. Find your application or subscription, then select QuickBooks Desktop to proceed to the portal.
  3. Once signed in, check under the Products & Services list.
  4. Select the Details to view your subscription.

 

On the other hand, if you purchased an external copy of QuickBooks from a retail store, you may refer to your license and product number on your packaging. 

 

You can check for this sticker on the original CD envelope or box confirmation that resembles the image provided below:

 

 

Moreover, you can read this page to learn how to manage your product number, license number, version, and release, along with the steps to locate this information in QBT: Manage your QuickBooks Desktop subscriptions and services.

 

Furthermore, you can check this page to learn how to manage if you've encountered errors with your product and license number upon syncing your data in QBDT: Fix activation, license, and product number issues.

 

Best wishes with your QuickBooks journey, info2110. Please don’t hesitate to revisit this thread if you need further assistance with your subscription, or any services being offered in QBDT. We're always here to help.

Chrea
Level 8

How to get back license and product number ??

@info2110 

Can you login to CAMPS?

 

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