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nbeatlanta
Level 1

How to get phone based help?

I need to speak with a human - how?
2 Comments 2
Rubielyn_J
QuickBooks Team

How to get phone based help?

Welcome to the Community, @nbeatlanta.

 

It's my priority to help you get in touch with our phone support team. But before that, know that you've got me here to assist you with any QuickBooks concerns. Adding further details of your issue would be greatly appreciated. I’m happy to take a look and help take care of it.

 

If you still wish to contact our representatives, simply open your QuickBooks account and click the Help menu. 

 

Here's how: 

  1. Go to the Help menu at the top right corner.
  2. Under the Assistant tab, type in Talk to a human.
  3. When you get a reply, still input Talk to a human.
  4. Select the Get help from a human option.
  5. Click the Have us call you button.
  6. Fill in the necessary information and select Get a call.

    CONTACT SUPPORT.PNG

 

Otherwise, you can follow these steps: 

  1. Under the Search tab, click the Contact Us button. 
  2. In the What can we help you with? field, type in your concern, and click Continue.
  3. Choose the Have us call you button.
  4. Fill in the necessary information and select Get a call.

    CONTACT SUPPORT1.PNG

 

Here's our tutorial page to learn your way around QuickBooks Online (QBO). Otherwise, visit our Community page for essential articles you can browse to guide you manage your account.

 

The Community is always open 24/7 to help you. If you run into any trouble, please don't hesitate to contact me. Have a wonderful day.

Rubielyn_J
QuickBooks Team

How to get phone based help?

Hi, @nbeatlanta.

 

Hope you’re doing great. I wanted to see how everything is going about the concern you had the other day. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at any time.

 

Looking forward to your reply. Have a pleasant day ahead!

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