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Emma Foley
Level 2

How to merge employees that have had payroll transactions?

Hello! I am trying to run W2s (QB Desktop 2019), and found that an employee that was hired in March, got 3 paychecks, dismissed, and then rehired in September and got 3 more paychecks. A new employee was created the second time, so I have 2 employees with the same name and SS number. Since she got paycheck transactions both times, I cannot merge them. Other than giving her 2 W2s, what options do I have? Thanks!!

1 Comment 1
JanyRoseB
QuickBooks Team

How to merge employees that have had payroll transactions?

Hi there, Emma Foley.

 

Good to see you here in QuickBoosk Community. I'm here to help ensure to merge employee records so you can print W2 successfully. 

 

You can merge the employee record into another employee by editing the Legal Name field of the employee you want to remove, to exactly match the same field in the employee you wish to keep. 

 

Since both information have existing payroll data, and we're not able to merge it. To correct your employee's record, you'll need to delete the old 3 paychecks last March and recreate it with the same tax amount and check number.

 

To do this, you can check these articles for the detailed steps: 

The other option is, after you deleted the 3 paychecks, you can enter historical payroll data in QuickBooks Desktop Payroll

 

To further assists you with the steps, I encourage you to contact our QuickBoosk Desktop Payroll Support Team. They have additional tools to pull up your account and do a remote session. 

 

Here's how you can contact our phone support: 

  1. Click this link: https://payroll.intuit.com/support/contact/?infosrc=qs&service=16
  2. Select your payroll subscription.
  3. Choose Payroll for the topic.
  4. Click View Contact Info to get the phone number. 

For future reference, you can check this article on how to reprint or replace employee W-2 forms

 

This will get you on the right track! Don't hesitate to leave a comment if you have other concerns about W2 form. I'm always here to help you out. 

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