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eeei732
Level 3

How to prevent pop ups?

I am a subscriber of QuickBooks Plus, QuickBooks Online Payroll Premium, as well as QuickBooks Time.  There is a problem in which products keep on being marketed to me.  I have tried clicking the X, but they reappear the next time I open the window.  For instance in QuickBooks, when I open the Sales tab, the ad in the included image is there.  Clicking X only temporarily removes it.  Different ads appear in other tabs, and none of them are products of relevance to me.  Is there a way to put a stop to this?  Thanks.

2 Comments 2
Jessica_young
Moderator

How to prevent pop ups?

Thanks for coming back to the Community, @eeei732.

 

By design, the pop-up notifications are aimed to improve your QuickBooks experience. I understand that this is not always the case, and it would be helpful to have the ability to disable them. However, the option to disable them permanently is currently unavailable. The good news is, you can click on the or No, thanks buttons to remove the pop-ups from your QuickBooks homepage.

 

Just because this option isn't available now, doesn't mean it won't ever be. I'm making note of this preference so our developers will know that this is something that they need to consider removing. We always appreciate the feedback on how we can make QuickBooks the best experience possible. 

 

Please let me know if there's anything else I can assist with, I'm always here! Take care.

eeei732
Level 3

How to prevent pop ups?

This used to not happen, so it would be very nice to make this a priority so that users can have as productive and non-distractive of an experience as possible with the Intuit products and services.  Thanks.

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