How to reconcile negative credit card statement

Is the negative balance due to a credit or an over payment?  And is that transaction(s) correctly shown in the CC Register within the period of the statement?

If everything Reconciles, then the balance of all the accounts should match the payment due.  So if it doesn't, I'd recheck the Reconciliation.

The negative is due to a partial return.  The statement reconciles.   Usually I reconcile each card and then it creates a bill to be paid later.   When done with all cards I go to pay bills and select each one and that totals the bill payment for the month.  All of the positives show up just like usual but the negative doesn't show up.  QB chat wanted me to do a vendor credit but then that wouldn't go against the right credit card and next month I would be off because I added this credit when actually the credit will bee that the person's cc still has a negative balance.   I could force a credit then manually reverse it next month but that seems messy.  Any thoughts?

I can share a method to show a negative balance, AlpineArtisanStudios.

You can write a check affecting your credit card account. Ensure the correct credit card account is selected so that the negative amount is displayed when you pay your bills.

Here's how:

1. Go to + New icon.
2. Click Check.
3. Choose a Payee from the dropdown.
4. Ensure to select the correct bank account.
5. Fill in the necessary information such as the Payment date.
6. In the Category details, choose the credit card account under the Category column.
7. Enter the amount as positive 58.91.
8. Once done, hit Save and close.

For future reference, check out this article to learn about tracking bills and recording the payments: Enter bills and record bill payments in QuickBooks Online.

Let me know if you need further assistance with the reconciliation. I'll be here to help you.