How to STOP daily temp backups?

A QBBackupTemp is a temporary folder used as a holding area for QB file components whenever QuickBooks is creating a backup copy, AthCon.

These files are automatically deleted once the backup file is completed. In some cases, the temp (.tmp) folder may remain if there is a failure error message during the backup. With that said, you'll have to manually delete it.

Here's how:

1. Go back to the folder where the temp files are saved.
2. Highlight all of the temp folders by pressing CTRL + A. 
3. Press SHIFT + DELETE to delete all temporary backup files.

QuickBooks freezing up can also be caused by the number of saved files and because the version of QuickBooks is no longer supported. The 2015 version was discontinued May of last year. 

In addition, automatic back up will only happen if you've set up a scheduled one. However, you've mentioned that you haven't set anything that would trigger QB to automatically create a backup when opening the file. 

For us to check why it's happening, please contact our Technical Support Team. Here's how:

1. Go to the Help menu and select QuickBooks Help.
2. Click Contact Us.
3. Select a topic and click Start a Message.

Add a reply or visit us again should you have other questions while working with QuickBooks. 

JenoP, thank you for your prompt response.

I'm not initiating a backup, and I've not set  any scheduled backups, therefore QB should not be making those Temp backups on its own. I delete those temp backup folders but they are recreated again.  Are you saying this does not happen with other 2015 installations or with more recent versions?

Also, I need to point out your instruction below which is potentially dangerous:

1. Go back to the folder where the files are saved.
2. Highlight all of them all by pressing CTRL + A. 
3. Press SHIFT + DELETE to delete all temporary back up files.

The temp backup folders are in the same folder as the company file. If someone types Ctrl-A in that folder it will select *every file* in the folder. It's better to select each temp backup folder separately and delete each one of them, or select them with Ctrl-Click.

You probably meant to go inside each temp backup folder and then click Ctrl-A.

Thank you.

Hello Kayla,

Thank you for your help.

I tried to do a complete backup but QB couldn't finish and suggested to do a rebuild of the data file. I did that, it completed successfuly, I reopened the file, tried a manual backup again, it didn't finish and suggested to do a rebuild again which I didn't do for the 2nd time.

The temp backup is still being made and I'll try your 2nd suggestion and try again tomorrow.

Thank you.

Hello,@ AthCon.

I'm more than happy to help in any way I can. There's some data damage going on that's causing this issue. If the back up isn't completing, I recommend doing a rebuild and a verify on the file before trying to back up the company file. See the article below for instructions.

https://quickbooks.intuit.com/learn-support/en-us/data-utilities/verify-and-rebuild-data-in-quickboo...

After the verify has completed, we need to see if any errors are found. If the message comes up that no issues are detected, then run the backup once more to see if it will complete successfully. At this point, if issues are still present, run the file doctor on the file. Download and install the tool hub to access the file doctor.

https://quickbooks.intuit.com/learn-support/en-us/damaged-data/fix-company-file-and-network-issues-w...

This can take several minutes depending on the size of the company file. If at any point you have any questions or need further assistance we have Quickbooks Tech Support that can do this for you as well.

1. Open QuickBooks.
2. Go to Help, then select QuickBooks Desktop Help.
3. Select Contact Us.

I'm here to help anytime, let me know if there's anything else I can do.

Hello Kayla,

It seems like step 4:

• Uncheck the box for Keep QuickBooks running for quick startup.

stopped the automatic temp backups.

Thank you!

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@AthCon wrote:

Hello Kayla,

 

It seems like step 4:

 

• Uncheck the box for Keep QuickBooks running for quick startup.

stopped the automatic temp backups.

 

Thank you!

 

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I spoke too soon.  The automatic temp backups are still happening, resulting in QB being frozen or very slow to respond for up to half an hour.

Any other suggestions?

I have reviewed the thread, AthCon.

It seems that all possible troubleshooting has already been provided by my colleagues. I appreciate you for following them diligently.

I recommend contacting our QuickBooks Desktop support to check on your account further. They will be able to check what's causing this to happen even after following the resolution.

Here's how:

1. Click Help on the menu.
2. Select QuickBooks Desktop Help.
3. Click Contact Us.

Stay in touch with me if you have other questions.

@AthCon ,

I noticed you have may data files. Is the problem only occured on one data file or all files?

I do not have that check box in my preferences for QB 2021. See info below. On new company files created in 2021, every time we do a local backup, QB creates a temp back up file in the same location as the original file. The only thing in the file is a abcm.text file. Is there a way to stop this from happening? It is not happening on my other files, just those created in 2021.

I have verified data and rebuilt the file but it is still doing it.

Thanks,

[email address removed]

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@Kayla H wrote:

Hi there, @AthCon.

 

Glad to see you in the Community. I am happy to provide information about the temporary backups that Quickbooks Desktop is creating.

 

This is happening due to QuickBooks backup not being completed properly. Once the backup has been created and successful the temp backups will stop. If you are using Intuit Data Protect please log out and back in and then try to run a backup manually. If you're backing up manually on the computer, then please run a backup and make sure it has completed. As my colleague mentioned above, it's safe to go ahead and delete the temp files.

 

If this does not resolve the issue, you can check this preference in Quickbooks. 

 

1. Open the company file you're working on.
2. Go to the Edit menu at the top, then select Preferences.
3.  Select General on the left panel and choose My Preferences tab.
4. Uncheck the box for Keep QuickBooks running for quick startup.
5. Click on OK.

I have provided a screenshot below to show the location of this feature.

 

 

If there are any further question let me know. I am only a post away.

 

 

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