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GMK2021
Level 2

How to turn off annoying ad banners?

This banner keeps popping up over and over on my home screen and I already have popups disabled in preferences.  I have to stop my work to X out of it or keep looking at it taking up my screen space, especially on a small laptop. How can I stop this from being there?     QB Enterprise 2021. Thank you.

 

 

qb-annoyance.JPG

 

5 Comments 5
Jen_D
Moderator

How to turn off annoying ad banners?

Thanks for your feedback, @GMK2021,

 

QuickBooks use in-product pop-ups and ads to help optimize your QuickBooks experience by suggesting new features and program updates. 

 

In the meantime, you can simply turn it off by following the steps below:

 

  1. Go to the Edit menu then Preferences.
  2. Under General, look for Turn off pop-up messages for products and services.
  3. Remove the check mark beside it then click OK.

 

You can also remove the the check mark for What's New, under the Help menu. See this:

 

We want your voice to be heard and be put in action. To log a suggestion to our developers, go to the Help menu and select Send Feedback Online.

 

If you have other questions, feel free to drop them here. This thread will remain open for your questions or feedback. I'm also here if you need anything else.

GMK2021
Level 2

How to turn off annoying ad banners?

I am not able X it out unless I maximize the screen but I usually have Quickbooks only half of the screen.  When I maximize the screen I can hit the X to get rid of it, but then when I put QBooks back to half my screen, the advertisement pops back up again and no X is visible.  So I have to just leave it there when I am working half-screen.     

 

GMK2021
Level 2

How to turn off annoying ad banners?

I tried it both ways - removing the check mark and keeping the check mark.  I closed and reopened Quickbooks and I even rebooted the computer.   I have the What's New box unchecked.   It's still there and I cannot get rid of it and even when I x out of it, it reappears every time I go back to the home screen which is often.

Any other ideas?checkedandunchecked.jpg

 

LeizylM
QuickBooks Team

How to turn off annoying ad banners?

Hi there, GMK2021.

 

Providing the best experience with the product is what we aim for, We understand how important it is to turn off annoying ad banners in QuickBooks Desktop. What we can do is manually click the X button. 

 

If this is something our engineers need to look into, you can submit product suggestions. Your valuable feedback goes to our Product Development team to help improve your experience in QuickBooks Desktop.

 

Also, you'll want to visit our blog. From there, all our innovations will be posted.  If you need articles and references in managing your business, you'll want to check our QuickBooks Help.

 

Keep on posting here if you have more questions. We'll respond as soon as we can.

GMK2021
Level 2

How to turn off annoying ad banners?

I sent Feedback multiple times and it's still there.    This is still in the way.   Perhaps if more people complain about it, QB will get rid of it.  

X out of it on the Home Screen, go to Pay Bill.   It's back again.   Seasonal Hiring is not anything that we are interested in.

 

Readers, please go ot the 

Help - Send Feedback and send some feedback to try to get this out of there. Thank you.

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