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lisayannett
Level 1

i accidentally deleted multiple transactions in qbo and i need a way to restore these transactions. There are way too many to do it manually.

 
1 Comment 1
MariaSoledadG
QuickBooks Team

i accidentally deleted multiple transactions in qbo and i need a way to restore these transactions. There are way too many to do it manually.

QuickBooks Online (QBO) has a way on how you can restore deleted transactions. Let me guide you on how, Lisa.


You can access the Audit log option so you can retrieve the necessary information on the specific transaction. I've outlined the steps below:

  1. Go to the Gear icon and select Audit log.
  2. Use the fields on the Filter panel to choose the appropriate UserDate, or Events filter to narrow the results.
    You can also click the View link in the History column.
    audit log.png

    audit log1.png
  3. Select the Copy to new invoice button and then hit Confirm to recreate the transaction with the same information. The same way if this is a bill, expense or other transactions.

audit log2.png

 

Audit log3.png


To give you more information on how Audit Log works, check out this article: Use the Audit Log in QuickBooks Online.


On top of that, QuickBooks offers several reports that you can use to track all your transactions like Transactions Lists by Vendor or Customer. Learn how to customize them to ensure you'll get the right data. I've got this for you: Customize Reports.

Did you know that our QuickBooks Live Expert Assisted team is available to help you make the most of your transactions so you always know exactly how your business is doing? You might want to check them out today!

Let us know if you have additional questions or concerns about delete transactions. We're always here to help you. 

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