Thank you for reaching out to the Community, cassie.
I would love to help you get past this error you've encountered, but I need more specific information to address this.
Can you tell me more about the error message? Are you using a third-party app connector?
Please don't hesitate to provide further details. Any additional information would help me check for solutions to address your concerns better.
We'll wait for your response. Just comment below, and I'll get back to assist you.