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We recognize the advantage of exporting your customer list seamlessly, Clark.
Currently, we have an ongoing investigation (INV-103802) regarding the inability to export the customer list from the Customer page to Excel due to Error 404. Rest assured, our engineers are working diligently to resolve it and get your business up and running again.
To be added to the list of affected users and stay updated on the progress of the case, I recommend contacting our support team. Here's how:
1. Log in to your QuickBooks Online (QBO) company and head to the Help (?) menu.
2. Open the Search tab and select Contact Us.
3. Pick a topic to connect with the right expert or Ask about something else.
4. Input a brief explanation of your issue and concern in the field provided, then click Continue.
5. Choose the Chat or Callback option.
In the meantime, you can still export your customer data to Excel from the Gear icon. You can follow these steps:
1. Navigate to the Gear icon.
2. Under the TOOLS column, select Export data.
3. Go to the Lists tab and switch the toggle on for Customers.
4. Click the Export to Excel button.
5. Finally, the Customer Contact List report is downloaded.
In case you want to personalize your reports, you can check out these articles for more guidance:
Please let me know if there's anything else that I can help you with apart from exporting the customer list. Just leave a reply and I'll be around to assist you. Keep safe!
